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Rapid
Collaboration
Projects can be up and running within 48 hours. A representative from
the Construction Services group, with construction experience, consults with
each customer to determine work practices, and then tailors IronSpire JobSite
to match those processes.
No special IT staff is required to set-up or maintain JobSite.
IronSpire handles registration, implementation, training and upgrades.
Customer Support
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Our Help Desk is open
during the typical work week. Unlimited calling.
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On-line customer support 24 hours per day for your
convenience.
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Hands-on training - Customer support
representatives
Service updates
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Online Support
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Instructions - information and guidance are included within the
software. Examples include directions on submitting a RFI, posting a change
order and conducting a search.
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"Ask the JobSite Expert" - answers to frequently asked questions.
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User forum - a discussion area where users can post questions and
tips.
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Software downloads- useful viewers and
plug-ins are easily accessible.
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Training
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Best Practices
Consulting
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Net Training - one
or more persons logging on to an instructor-driven
demo.
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One-on-one - instructor trains user at his office.
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Classroom Lab - instructor in a computer
equipped classroom.
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Train-the-Trainer -
comprehensive training of one user who then becomes the
"trainer" for other users.
Software Enhancements
IronSpire continually improves its
software and features based on user input.
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Problem reporting -
via the web
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Periodic
updates
When a product
enhancement occurs, all users benefit.
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Company
Philosophy 